How do I download sub-clips?

Access your Sub-clip Orders

Your ordered sub-clips are processed and made available in your orders. Order options in the drop-down menu on the right hand side of the header include:

  1. Open your orders: view all orders made including active and non-active
  2. Downloads: view all active orders available for download

Download Active Orders

After clicking on this option, Your Downloads page will open.

  1. Click the Order number XXXX to display the order's processing status (sub-clips available for download can be accessed from the order page that opens)
  2. Click DOWNLOAD to download any processed sub-clips using HTTP (direct download for smaller files)
  3. Click ASPERA to download any processed sub-clips using Aspera Connect (accelerated file transfer for larger files)
  4. Click DOWNLOAD ALL VIA ASPERA to download any processed sub-clips using Aspera Connect (accelerated file transfer for larger files)

Orders are available for download for a limited number of days (i.e. 30 days standard).